
DOWNLOADABLE Resources
Workers’ compensation systems can be very complex and difficult to understand. Straight-forward, information that is easy to understand can be hard to find.
One of our aims of the study is to help people understand how workers’ compensation works. During the study we will write some fact sheets, answer your frequently asked questions, and provide useful resources for people with a work-related injury or disease.
We will also share the stories of some workers and provide a catalogue of resources to support people who may be struggling with their workers’ compensation claim. If you have a topic you’d like to know more about, or a question to ask us, please visit the page Ask us a Question.
Downloadable Resources
Survey Demographic Summary – Feb 2025
One-page summary of the demographic breakdown of the 553 people with accepted workers’ compensation claims who responded to the Workers’ Voice survey in mid-2024.
The Dos and Don’t of working with people with Lived Experience as Advisors
Some examples of the essential Dos and Don’ts for effectively engaging with Lived Experience Advisors, as highlighted in a recent ISCRR podcast by Dr Jimmy Twin, Dr. Elizabeth Pritchard and Workers’ Voice Lived Experience Advisor, Grainne Cruickshank:
Seven Proposed Solutions for Workers’ Compensation reform
Area 1: Improving the collection and use of medical information – Read HERE
Area 2: Build trust by being fair, transparent and supportive of workers – Read HERE
Area 3: Help injured workers navigate a complex system – Read HERE
Area 4: Reduce financial burdens on workers and their families – Read HERE
Area 5: Develop a mental health claims model of care – Read HERE
Area 6: Provide supportive and alternative pathways for scheme exit – Read HERE
Area 7: Strengthen regulation of insurers, employers and service providers – Read HERE
Four Phases of a workers’ compensation claim
There are Four Phases to a Workers’ Compensation claim. We will be outlining in detail what each of these claims involves.

Phase 1: The Worker is Injured – Download document below
Phase 2: A Claim Decision is Made – Download document below
Phase 3: Benefits and Services are Provided –Document to come
Phase 4: The Claim Ends – Document to come