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Workers’ compensation from a lived experience perspective
Workers’ Voice is a research study that aims to re-imagine workers’ compensation in Australia.
This 3-year study recognises that there is opportunity to improve the management and design of workers’ compensation systems so that they can better support workers who have been injured to return to work following a workplace injury or disease.
Many people who make a claim, find workers’ compensation claim processes stressful and complex and this can contribute to delayed recovery and slower return to work.
We aim to design and model a system that reflects the experiences, views, and preferences of people who have made a workers’ compensation claim, in the last 10 years.
Understanding people’s lived experience can help to identify problems faced by workers who have made a compensation claim and opportunities to improve workers’ compensation systems.
We are inviting workers who have made a claim and their family and friends to take part in this study. Collaborating with you, we will develop computer models of new systems based on your lived experience.
THE SURVEYS ARE STILL OPEN FOR YOU TO HAVE YOUR SAY!
Survey closes Friday 31st May, 2024 11:59pm AEST.
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If you would like regular updates on the progress of this study, please provide your email address and click the subscribe button. We will add you to the mailing list and newsletters will be sent out on a regular basis during the study.
Frequently asked questions:
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What is workers’ compensation?
Workers’ compensation is a compulsory form of insurance paid by employers to a government or a private insurer. It is also called Workcover in some states. Any employer with at least one employee is legally required to have…
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Do we have Lived Experience Advisors from each State and how do these people get involved?
Not from every state at the moment, we have expertise from NSW, Victoria and South Australia systems. We’re keen for more people to be involved as Lived Experience Advisors. We have a process to go through, talking with the person…
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So how will this computer model ‘work’ to try out changes within the model?
The computer models are called agent based models. What they do is they display all the many different interactions that occur between people who are involved in workers compensation throughout the workers comp process. And once we’ve got the basic…