Workers’ Compensation from a
lived experience perspective
A 3-year research study re-imagining how Australia’s workers’ compensation system supports injured workers — built on the real experiences of the people who’ve lived it.
Get InvolvedWhat would help injured workers recover? The Workers’ Voice study asked them.
Four short videos now share what workers told the research team and the changes they say would make a difference.
Watch the videos and download the key messages
Research grounded in real experience
Workers’ Voice is a research study that aims to re-imagine workers’ compensation in Australia. Started in 2023, the 3-year study recognises an opportunity to improve how compensation systems support workers recovering from a workplace injury or disease.
Many people find the claims process stressful and complex — and that can slow down recovery and delay return to work.
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Lived experience shapes better systems
Understanding people’s lived experience helps identify the problems faced by workers who’ve made a compensation claim — and where the system can improve.
We invited workers who have made a claim, along with their family and friends, to take part in this study. Together, we’re developing computer models of new systems based on that lived experience.
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A system designed with workers, not just for them
We aim to design and model a system that reflects the experiences, views and preferences of people who have made a workers’ compensation claim in the last 10 years.
By understanding these experiences, we can identify problems in the current system and opportunities to improve it — with your help shaping what comes next.
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