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It can be hard to find straight-forward information about workers’ compensation.
Ask us a question and we’ll try and find the answer for you. This could be about who can make a workers’ compensation claim, how the claims process works, what sorts of benefits are available, or what you or your employers obligations are, for example.
Perhaps there is something you wish you’d known at the beginning of your claim? Or something that you think would be useful for others to know?
Please note: We are not able to answer questions about your individual claim or circumstances.
We have already answered some questions. Check out our FAQs section to see which answers have already been provided.
Still not sure? Send us an email and we’ll do our best to find the answer!
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What is workers’ compensation?
Workers’ compensation is a compulsory form of insurance paid by employers to a government or a private insurer. It is also called Workcover in some states. Any employer with at least one employee is legally required to have…
LATEST QUESTIONS
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Why are you not posting everyone’s experience and stories on the website?
Some people’s experiences are still ongoing, and may be under appeal or review. The workers’ voice team wants to ensure that any sharing of individual circumstances does not create additional problems for the individual while their experience is ongoing. We will not post anyone’s story without receiving their permission to do so in advance.
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Isn’t this study just one sided, listening to people who have had bad experiences?
We understand that people have had various experiences of workers compensation. Some have had a positive experience and returned to previous levels of functioning and work, and others have not. We are aiming to collect all types of experiences…
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What benefits and services does workers’ compensation fund?
There are a variety of different payments and services that workers’ compensation systems provide to or on behalf of injured workers. These are also sometimes called benefits. Some benefits are only available to certain people, for example people with very severe or complex injuries or diseases, or those with life-long disability resulting from the injury.