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It can be hard to find straight-forward information about workers’ compensation.
Ask us a question and we’ll try and find the answer for you. This could be about who can make a workers’ compensation claim, how the claims process works, what sorts of benefits are available, or what you or your employers obligations are, for example.
Perhaps there is something you wish you’d known at the beginning of your claim? Or something that you think would be useful for others to know?
Please note: We are not able to answer questions about your individual claim or circumstances.
We have already answered some questions. Check out our FAQs section to see which answers have already been provided.
Still not sure? Send us an email and we’ll do our best to find the answer!
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What is workers’ compensation?
Workers’ compensation is a compulsory form of insurance paid by employers to a government or a private insurer. It is also called Workcover in some states. Any employer with at least one employee is legally required to have…
LATEST QUESTIONS
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Why are you not talking to the people who manage these claims?
There has been past research exploring the systems, processes, costs and roles of people managing workplace compensation claims, however the worker with an injury with lived experience of the claim, has not had a say. Therefore…
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What happens if I find someone’s story hard to bear?
As this study is about real life experiences, and people have experienced real life traumas to varying degrees, there is a possibility that someone’s story may be difficult to hear or read. One thing to remember is that you have complete control over what you choose to listen to, watch or read, and we are…
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What if someone recognises me or my story?
We will not post anyone’s story without receiving their permission to do so in advance. Only a small number of stories will be shared on this site, and this is after careful consideration and consultation with the person who shared their experience with us. One of the ways we can do this – is to…