Workers’ Voice has just released the fifth and sixth documents in the seven-part series created by people with lived experience of the workers’ compensation system.
The fifth document, titled ‘Develop a mental health claims model of care’, looks into how workers report that workers’ compensation systems and claim management processes and rules are designed for workers with physical injury, and are not always suited to workers with mental health conditions (often referred to as psychological injuries).
The sixth document, titled ‘Provide supportive and alternative pathways for scheme exit’ describes how workers report that they are often unprepared for this transition off workers’ compensation, that the transition can have substantial financial consequences (e.g., moving onto the low rate of the national unemployment benefit), and that insurers provide few supports during the transition period.
SURVEY CLOSES SOON!
We’re inviting workers with experience in the system to take part in a short survey to help shape what comes next and rate the solutions proposed by other injured workers, helping identify what really works and what doesn’t.
Our final document, ‘Strengthen regulation of insurers, employers and service providers‘, will be released next week, which is also the final week to complete our survey.
🔗Read Area #5 document here.
🔗Read Area #6 document here.
🔗Read all the documents released so far here.
🔗Take the survey here.
Survey closes Friday 14th November, 2025.