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Workers’ compensation from a lived experience perspective
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Workers’ Voice is a research study that aims to re-imagine workers’ compensation in Australia.
This 3-year study recognises that there is opportunity to improve the management and design of workers’ compensation systems so that they can better support workers who have been injured to return to work following a workplace injury or disease.
Many people who make a claim, find workers’ compensation claim processes stressful and complex and this can contribute to delayed recovery and slower return to work.
Understanding people’s lived experience can help to identify problems faced by workers who have made a compensation claim and opportunities to improve workers’ compensation systems.
We invited workers who have made a claim and their family and friends to take part in this study. Collaborating with you, we will develop computer models of new systems based on your lived experience.
THE WORKERS’ VOICE SURVEY HAS NOW CLOSED. STAY TUNED FOR UPDATES.
Frequently asked questions:
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How are the Lived Experience Advisors involved?
The people with Lived Experience who are on the Workers’ Voice study, have been carefully selected to bring their breadth of experience, strengths, and ideas to the table to provide advice to the research team on the Workers’ Voice Study.…
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Why are you not talking to the people who manage these claims?
There has been past research exploring the systems, processes, costs and roles of people managing workplace compensation claims, however the worker with an injury with lived experience of the claim, has not had a say. Therefore…