Workers’ Compensation from a lived experience perspective
About Workers’ Voice
Workers’ Voice is a research study that aims to re-imagine workers’ compensation in Australia. We are now half way through 3-year study that started in 2023, that recognises that there is opportunity to improve the management and design of workers’ compensation systems so that they can better support workers who have been injured to return to work following a workplace injury or disease.
Many people who make a claim, find workers’ compensation claim processes stressful and complex and this can contribute to delayed recovery and slower return to work.
The Vision
Understanding people’s lived experience can help to identify problems faced by workers who have made a compensation claim and opportunities to improve workers’ compensation systems.
We invited workers who have made a claim and their family and friends to take part in this study. Collaborating with you, we will develop computer models of new systems based on your lived experience.
The Aim
We aim to design and model a system that reflects the experiences, views, and preferences of people who have made a workers’ compensation claim, in the last 10 years.
Understanding people’s lived experience can help to identify problems faced by workers who have made a compensation claim and opportunities to improve workers’ compensation systems.
We invited workers who have made a claim and their family and friends to take part in this study. Collaborating with you, we will develop computer models of new systems based on your lived experience.
Get Project Updates – Subscribe!
If you would like regular updates on the progress of this study, please provide your email address and click the subscribe button. We will add you to the mailing list and newsletters will be sent out on a regular basis during the study.
Frequently asked questions:
-
How are the Lived Experience Advisors involved?
The people with Lived Experience who are on the Workers’ Voice study, have been carefully selected to bring their breadth of experience, strengths, and ideas to the table to provide advice to the research team on the Workers’ Voice Study.…
-
Why are you not talking to the people who manage these claims?
There has been past research exploring the systems, processes, costs and roles of people managing workplace compensation claims, however the worker with an injury with lived experience of the claim, has not had a say. Therefore…