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Workers’ compensation from a lived experience perspective
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Workers’ Voice is a research study that aims to re-imagine workers’ compensation in Australia.
This 3-year study recognises that there is opportunity to improve the management and design of workers’ compensation systems so that they can better support workers who have been injured to return to work following a workplace injury or disease.
Many people who make a claim, find workers’ compensation claim processes stressful and complex and this can contribute to delayed recovery and slower return to work.
Understanding people’s lived experience can help to identify problems faced by workers who have made a compensation claim and opportunities to improve workers’ compensation systems.
We invited workers who have made a claim and their family and friends to take part in this study. Collaborating with you, we will develop computer models of new systems based on your lived experience.
THE WORKERS’ VOICE SURVEY HAS NOW CLOSED. STAY TUNED FOR UPDATES.
Frequently asked questions:
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What influence will the study have over policy and systems in the future?
Part of the reason for running this study is so that we can bring those worker voices to the fore and for any future reforms, we will be able to actually have the information and research ready to present. Then…
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What interest do you have in the study from the State Insurance agencies?
We were a bit wary about what some of our State government authorities and regulators would have to say about the study. Just because we’ve been very open about the approach that we’re taking and…