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Workers’ compensation from a lived experience perspective
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Workers’ Voice is a research study that aims to re-imagine workers’ compensation in Australia.
This 3-year study recognises that there is opportunity to improve the management and design of workers’ compensation systems so that they can better support workers who have been injured to return to work following a workplace injury or disease.
Many people who make a claim, find workers’ compensation claim processes stressful and complex and this can contribute to delayed recovery and slower return to work.
Understanding people’s lived experience can help to identify problems faced by workers who have made a compensation claim and opportunities to improve workers’ compensation systems.
We invited workers who have made a claim and their family and friends to take part in this study. Collaborating with you, we will develop computer models of new systems based on your lived experience.
THE WORKERS’ VOICE SURVEY HAS NOW CLOSED. STAY TUNED FOR UPDATES.
Frequently asked questions:
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What is workers’ compensation?
Workers’ compensation is a compulsory form of insurance paid by employers to a government or a private insurer. It is also called Workcover in some states. Any employer with at least one employee is legally required to have…
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How do you intend this to actually make changes?
This findings of this study will be shared with regulators, insurers, policy makers, general public, those who participated, and also published in internationally read peer reviewed publications. We know that good research is vital to provide the backing for decision…
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Are rural and particular remote clients being included and interviewed?
As the interviews are done via phone or zoom (the person chooses which method), we are able to connect with and interview, people from all over Australia. Part of the methods of random selection of people to be interviewed, is…