Workers’ Compensation from a lived experience perspective
Complete our survey!
We are looking for workers with experience in the workers’ compensation system to take part in a short survey.
You’ll be asked to rate solutions suggested by other injured workers based on what matters most to you. Your input will help us understand what really works — and what doesn’t
The survey is confidential and only takes 15-20 minutes to complete.
Through this collaboration, we will develop computer models of new systems based on workers lived experiences.
The survey is open until Friday 14th November, 2025.
About Workers’ Voice
Workers’ Voice is a research study that aims to re-imagine workers’ compensation in Australia. The 3-year study that started in 2023 recognises that there is an opportunity to improve the management and design of workers’ compensation systems so that they can better support workers who have been injured to return to work following a workplace injury or disease.
Many people who make a claim, find workers’ compensation claim processes stressful and complex and this can contribute to delayed recovery and slower return to work.
The Vision
Understanding people’s lived experience can help to identify problems faced by workers who have made a compensation claim and opportunities to improve workers’ compensation systems.
We invited workers who have made a claim and their family and friends to take part in this study. Collaborating with you, we will develop computer models of new systems based on your lived experience.
The Aim
We aim to design and model a system that reflects the experiences, views, and preferences of people who have made a workers’ compensation claim, in the last 10 years.
Understanding people’s lived experience can help to identify problems faced by workers who have made a compensation claim and opportunities to improve workers’ compensation systems.
We invited workers who have made a claim and their family and friends to take part in this study. Collaborating with you, we will develop computer models of new systems based on your lived experience.
Get Project Updates – Subscribe!
If you would like regular updates on the progress of this study, please provide your email address and click the subscribe button. We will add you to the mailing list and newsletters will be sent out on a regular basis during the study.
Frequently asked questions:
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How is workers’ compensation organised in Australia?
There are eleven main workers’ compensation systems and this is overseen by state and territory governments and by the federal government. Insurance is supplied by government, private companies or employers.
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What injuries and illnesses are covered by workers’ compensation?
People with a range of different injuries, illnesses or diseases may be able to receive workers’ compensation. Generally, the injury or disease needs to be attributable to the persons employment. These types of conditions are sometimes also called ‘work-related’.