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Workers’ compensation from a lived experience perspective
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Workers’ Voice is a research study that aims to re-imagine workers’ compensation in Australia.
This 3-year study recognises that there is opportunity to improve the management and design of workers’ compensation systems so that they can better support workers who have been injured to return to work following a workplace injury or disease.
Many people who make a claim, find workers’ compensation claim processes stressful and complex and this can contribute to delayed recovery and slower return to work.
We aim to design and model a system that reflects the experiences, views, and preferences of people who have made a workers’ compensation claim, in the last 10 years.
Understanding people’s lived experience can help to identify problems faced by workers who have made a compensation claim and opportunities to improve workers’ compensation systems.
We invited workers who have made a claim and their family and friends to take part in this study. Collaborating with you, we will develop computer models of new systems based on your lived experience.
THE WORKERS’ VOICE SURVEY HAS NOW CLOSED. STAY TUNED FOR UPDATES.
Frequently asked questions:
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Isn’t this study just one sided, listening to people who have had bad experiences?
We understand that people have had various experiences of workers compensation. Some have had a positive experience and returned to previous levels of functioning and work, and others have not. We are aiming to collect all types of experiences…
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What benefits and services does workers’ compensation fund?
There are a variety of different payments and services that workers’ compensation systems provide to or on behalf of injured workers. These are also sometimes called benefits. Some benefits are only available to certain people, for example people with very…