Workers’ Compensation from a lived experience perspective
About Workers’ Voice
Workers’ Voice is a research study that aims to re-imagine workers’ compensation in Australia. We are now half way through 3-year study that started in 2023, that recognises that there is opportunity to improve the management and design of workers’ compensation systems so that they can better support workers who have been injured to return to work following a workplace injury or disease.
Many people who make a claim, find workers’ compensation claim processes stressful and complex and this can contribute to delayed recovery and slower return to work.
The Vision
Understanding people’s lived experience can help to identify problems faced by workers who have made a compensation claim and opportunities to improve workers’ compensation systems.
We invited workers who have made a claim and their family and friends to take part in this study. Collaborating with you, we will develop computer models of new systems based on your lived experience.
The Aim
We aim to design and model a system that reflects the experiences, views, and preferences of people who have made a workers’ compensation claim, in the last 10 years.
Understanding people’s lived experience can help to identify problems faced by workers who have made a compensation claim and opportunities to improve workers’ compensation systems.
We invited workers who have made a claim and their family and friends to take part in this study. Collaborating with you, we will develop computer models of new systems based on your lived experience.
Get Project Updates – Subscribe!
If you would like regular updates on the progress of this study, please provide your email address and click the subscribe button. We will add you to the mailing list and newsletters will be sent out on a regular basis during the study.
Frequently asked questions:
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Isn’t this study just one sided, listening to people who have had bad experiences?
We understand that people have had various experiences of workers compensation. Some have had a positive experience and returned to previous levels of functioning and work, and others have not. We are aiming to collect all types of experiences…
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What benefits and services does workers’ compensation fund?
There are a variety of different payments and services that workers’ compensation systems provide to or on behalf of injured workers. These are also sometimes called benefits. Some benefits are only available to certain people, for example people with very…